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          Privacy Policy

          Privacy Policy

          Last updated: November 3, 2026

          Nayves is the online store and brand operated by Jilin Yuandian Trading Co., Ltd. ("Nayves," "we," "us," or "our"). We are the data controller responsible for personal information collected through this website.

          Business address: Unit 2, Room 1604, Building B3, Wuyue Hefu, Beihu Science and Technolog. USCC: 91220100MA84M79446.

          Nayves operates this website and store, including the content, features, products, and services made available through it (the "Services"). Our store is powered by SHOPLINE. This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices that may be available to you when you visit or use the Services, place an order, or contact us.

          Personal Information We Collect

          Depending on how you use the Services and applicable law, we may collect:

          • Contact information, such as your name, billing and shipping addresses, email address, and telephone number.
          • Order and transaction information, such as products viewed, added to your cart, purchased, returned, or exchanged, order details, and transaction history.
          • Account information, such as login details, preferences, and settings, if you create an account.
          • Customer service information that you provide when contacting us.
          • Device and usage information, such as your IP address, browser and device details, identifiers, pages or products viewed, and interactions with the website.
          • Payment-related information, such as payment method and transaction confirmation. SHOPLINE and our payment providers process the payment details needed to complete a purchase. We may receive transaction confirmations and limited payment information.

          How We Collect and Use Information

          We collect information directly from you, automatically when you use the website, and from SHOPLINE and service providers that support the store. Where permitted by law, we may also receive information from advertising, analytics, and other business partners.

          We use personal information to process payments and fulfill orders; provide customer service; operate, maintain, personalize, and improve the Services; remember preferences; detect fraud and protect the store; send promotional communications where permitted; measure advertising; and comply with legal obligations and enforce our terms and policies.

          How We Disclose Information

          We may disclose personal information, subject to this Privacy Policy and applicable law, to:

          • SHOPLINE, which hosts and supports our online store.
          • Service providers that help us operate the business, including payment processors, fulfillment and shipping providers, analytics providers, customer support services, and technology providers.
          • Advertising and marketing partners, including AppLovin when we use its advertising services, to help deliver, measure, and improve advertising.
          • Authorities or other parties when required by law, to protect rights and safety, or in connection with a business transaction.
          • Other parties at your direction or with your consent.

          Our business and marketing partners may use information under their own privacy policies. Depending on where you live, some disclosures for targeted advertising may be considered a "sale" or "sharing" under applicable privacy laws.

          AppLovin Advertising Services

          When we use AppLovin advertising services, we and AppLovin may process online identifiers and information about your device and activity on our website. Depending on the integration enabled and your privacy choices, this information may include your IP address, browser or device information, timestamps, pages or products viewed, advertising interactions, and event or conversion information made available through the integration. This information may be used to deliver, measure, and improve advertising and related services.

          For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy/

          SHOPLINE

          Our Services are hosted by SHOPLINE. SHOPLINE processes personal information about your access to and use of the Services to provide and improve its services. Information you submit through our store may be transmitted to SHOPLINE and to service providers or partners involved in providing the Services.

          For more information, please review SHOPLINE's own privacy policy.

          Cookies and Similar Technologies

          We and our service providers may use cookies, pixels, scripts, and similar technologies to operate the Services, remember preferences, understand website activity, and support analytics and advertising. Where required by law, we use applicable consent controls before using non-essential cookies or similar technologies. You can manage available choices through the cookie banner or privacy controls shown on our website, or contact us using the details below.

          Your Privacy Choices and Rights

          Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information; request a copy of certain information; opt out of certain disclosures for targeted advertising, "sharing," or "sale"; withdraw consent where processing is based on consent; and unsubscribe from promotional emails using the link in the email.

          To submit a privacy request or opt out of certain data sharing or targeted advertising, visit our Your Privacy Choices page at https://nayves.com/pages/data-sharing-opt-out or email service@nayves.com. We may need to verify your identity before processing a request. Where permitted by law, an authorized agent may submit a request on your behalf; we may ask for proof of authorization or verify your identity directly.

          Where required by applicable law and supported by our configured privacy controls, we will treat a Global Privacy Control signal as an opt-out request for the browser or device that sends it. We will not discriminate against you for exercising applicable privacy rights. Some rights may be limited or subject to exceptions under applicable law.

          Children's Privacy

          Our Services are not directed to children, and we do not knowingly collect personal information from children as defined by applicable law. If you believe a child has provided personal information to us, contact service@nayves.com so we can review the request.

          Data Retention and Security

          We retain personal information for as long as reasonably necessary to provide the Services, complete transactions, maintain business records, resolve disputes, enforce our agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

          International Transfers

          We and our service providers may process or store personal information in countries other than the country where you live. Where required by law, we use appropriate safeguards for international transfers of personal information.

          Third-Party Websites and Policy Changes

          Our Services may link to websites or services operated by third parties. We are not responsible for their privacy practices; please review their privacy policies before providing information. We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will post the updated version on this page and revise the "Last updated" date. Where required, we will provide additional notice.

          Contact Us

          For questions about this Privacy Policy or to submit a privacy request, email service@nayves.com.